Terms and Conditions

1. Service Description

Website & Dealer Service

vindecode.app provides window sticker management services and VIN decoding tools for auto dealerships. Our platform allows you to track inventory, retrieve window stickers from VINs, and generate shareable links for your vehicles.

Chrome Extension

The vindecode.app Chrome extension is a free browser tool that allows users to decode Vehicle Identification Numbers (VINs). The extension provides the following functionality:

• Manual VIN entry and decoding
• Auto-detection and highlighting of VINs on web pages
• Cached VIN decode results for offline reference (expires after 24 hours)
• Quick access to vehicle history reports via carVertical (carvertical.com)
• Window sticker retrieval for signed-in dealer users

2. Eligibility

Our dashboard services are designed for:

• Auto dealerships (new and used)
• Authorized dealership representatives
• Dealer sales and operations personnel

Our free Chrome extension is available to anyone for VIN decoding purposes.

3. Acceptable Use

You agree to:

• Provide accurate VIN and vehicle information
• Use window sticker data for legitimate business purposes
• Not attempt to circumvent usage limits or access controls
• Not redistribute or resell data obtained through our services
• Comply with all applicable laws and regulations

4. Third-Party Services (Chrome Extension)

The Chrome extension relies on the following third-party services:

• NHTSA API (vpic.nhtsa.dot.gov) — a free public U.S. government service used to decode VINs. This service is operated by the National Highway Traffic Safety Administration and is subject to its own terms and availability.
• carVertical (carvertical.com) — when you explicitly click to view a vehicle history report, the VIN is passed to carVertical via a link opened in a new tab. No data is sent to carVertical automatically. carVertical's services are subject to their own terms and conditions.
• vindecode.app — for signed-in dealer users, VINs and authentication tokens are sent to vindecode.app for window sticker generation.

All network requests made by the extension are transmitted over HTTPS. We are not responsible for the availability, accuracy, or practices of third-party services.

5. Data Storage (Chrome Extension)

All extension data — including cached VIN results, preferences, recent VIN history, and dealer authentication tokens — is stored locally on your device using Chrome's built-in storage API (chrome.storage.local). No extension data is stored on external servers beyond what is necessary to provide the dealer window sticker service. Uninstalling the extension removes all locally stored data.

6. Service Availability

Window sticker availability depends on OEM data sources and may vary by manufacturer, model year, and region. We do not guarantee availability for all vehicles.

7. Data Accuracy

Window sticker data is retrieved from OEM sources and displayed as provided. While we strive for accuracy, we do not guarantee that all information is complete or error-free.

8. Limitation of Liability

To the maximum extent permitted by law, vindecode.app shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific order in question.

9. Indemnification

You agree to indemnify and hold harmless vindecode.app from any claims, damages, or expenses arising from your misuse of our services, violation of these terms, or violation of any applicable laws or regulations.

10. Modifications

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

12. Contact

For questions about these terms, please contact us through the contact form on our website.